This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
CRICOS code: 091072G
This course is delivered over 62 weeks of full time study at 20 hours per week of scheduled class time at the Skills Institute Australia training facility and in a fully-equipped training kitchen facility. This includes eight weeks holidays.
|Weeks||Hours per week||Total hours|
This program utilises a blended delivery mode which incorporates face to face delivery, workshops, individual assignments, team based assignments and/or simulated environment. Participants will attend scheduled training sessions delivered in the training facility and practical work will be conducted in a fully-equipped kitchen facilities. Students may also complete practical work requirements at workplaces which fulfil the AQF requirements specified in the individual units.
All students must be at least 18 years of age.
- Satisfactory completion of year 12 or equivalent
- Overseas students require a language proficiency of IELTS 5.5 or equivalent
There are no specific academic prerequisites for the course as a whole. However, many of the individual units of competency require the following prerequisite unit:
- SITXFSA001 Use hygienic practices for food safety.
To complete this course, it is expected that you will have access to:
- A computer with Windows 7 or higher
- DVD-ROM drive
- Media Player
These facilities are available on campus.
All of the learning materials and test books required to complete this course will be provided.
In order to receive this qualification, twenty-eight units must be completed satisfactorily:
- 13 core units
- 15 elective units
|BSBDIV501||Manage diversity in the workplace|
|BSBMGT517||Manage operational plan|
|SITXCCS007||Enhance customer service experiences|
|SITXCCS008||Develop and manage quality customer service practices|
|SITXFIN003||Manage finances within a budget|
|SITXFIN004||Prepare and monitor budgets|
|SITXGLC001||Research and comply with regulatory requirements|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXMGT002||Establish and conduct business relationships|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITHCCC001||Use food preparation equipment|
|SITHCCC003||Prepare and present sandwiches|
|SITHCCC005||Prepare dishes using basic methods of cookery|
|SITHCCC008||Prepare vegetable, fruit, egg and farinaceous dishes|
|SITHCCC012||Prepare poultry dishes|
|SITHCCC013||Prepare seafood dishes|
|SITHCCC018||Prepare food to meet special dietary requirements|
|SITHCCC020||Work effectively as a cook|
|SITHFAB016||Provide advice on food|
|SITHIND001||Use hygienic practice for hospitality service|
|SITXFIN002||Interpret financial information|
|SITXFSA001||Use hygienic practices for food safety|
|SITXHRM006||Monitor staff performance|
|SITXINV002||Maintain the quality of perishable items|
|SITXWHS002||Identify hazards, assess and control safety risks|
This course provides participants with the skills to obtain the occupational position across various industrial sectors. Job roles and titles vary across these different industry sectors. Possible job titles relevant to this qualification include:
- banquet or function manager
- bar manager
- café manager
- chef de cuisine
- chef patissier
- club manager
- executive housekeeper
- front office manager
- gaming manager
- kitchen manager
- motel manager
- restaurant manager
- sous chef
- unit manager catering operations.
Individuals who successfully complete the Diploma of Hospitality Management may progress to higher qualifications in hospitality and management.
Recognition of Prior Learning (RPL)
Students who have completed any of the units of study or have practical experience that may be used for recognition of prior learning must contact Skills Institute Australia prior to enrollment.
As this is a competency based program, assessment continues throughout the duration of the course until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed.
Assessment tasks may include
- Written questions and answers
- Case study analysis
- Observation of the learner
- Written and oral questioning
- Written reports
- Simulated role play
- Practical demonstration
Click here to see our current fee structure.
Is this course available for Domestic or International students?
Please note that some courses may only be taken by domestic students. For the latest information on whether this course may be taken by any student or by domestic students only, please click here.
Skills Institute Australia has a commitment to providing equity in training for all learners. In particular, ensuring equity in training for women and the elimination of discrimination against female students in vocational education and training is a priority.
Skills Institute Australia encourages all students to pursue their vocational education and achieve their training goals, including students:
- With language, literacy and numeracy problems
- From a non-English speaking background
- With a disability
Our college will identify and access appropriate support services, and ensure the necessary services are provided for participants as required.
ACSF Course Profile
An ACSF Course Profile is a collection of the analyses of the required ACSF Core Skill levels of the Units of Competency that make up the qualification that we are delivering.
SIA uses a purpose-built diagnostic tool created by LLN Robot to determine the required ACSF Core Skill levels of a Unit of Competency. The system uses a series of language analysis algorithms to scan the content of a Unit of Competency to identify trigger words and phrases and their associated values based on the training package, ACSF performance indicators and the AQF (certificate) level of the unit. This data is used to generate a training profile that reflects the core skills required to understand and perform the criteria outlined in the unit.
The Course Profile outlines the ACSF Core Skill level requirements a Learner will be expected to be at upon completion of their training.
For more information about the ACSF, please click here.
To download detailed ACSF analyses of all our courses, please click here.