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Skills Institute Australia

Vocational Education and Training

Student support

Skills Institute Australia supports students who are adjusting to study and life in Australia, and provides an age and culturally appropriate thorough orientation program for all new students.

This includes:

  • Support services to assist students to transition to life and study
  • Legal issues
  • Emergency and Health Services
  • Facilities and resources
  • Complaints and appeals policy and process
  • Refund Policy and Procedure
  • Transferring, deferring, suspending or cancelling enrolment
  • Student visa conditions, course attendance and progress and the need for students to advise of any change to their address
  • Student rules, code of Behaviour and expectations
  • Academic counselling services, intervention strategies and maintaining attendance
  • Privacy policies
  • Updating of student contact details
  • Students will be taken on a short tour of the college and maps will be provided as needed
  • Student ID cards and timetables

Other information as relevant is also provided including:

  • Australian laws
  • Public transport system
  • Health and medical services
  • Banking facilities
  • Telephone and postal services
  • Available counselling services
  • Availability of Legal services to students

For more information, please download our policy document.

General support information

SIA is committed to helping you to adjust to study and life in Australia. There is a lot of information in this handbook, so please take the time to read it carefully. If you have any questions, please do not hesitate to ask your trainer or the reception staff.

English programs

If your English language skills need a boost, SIA can arrange a short-term English for Academic Purposes study program (additional cost).

Legal services

SIA does not provide legal advice. However, at no cost to yourself, we can help you locate suitable legal assistance.

Emergency and health services

All our campuses have standard first aid equipment and staff trained to provide basic First Aid. We can also assist you locate the most appropriate health service for your needs.

Requirements for course attendance and progress

Your trainer can provide you with the most up-to-date advice about your course attendance and progress requirements. Please see the relevant section in this handbook.

Employment rights and conditions

Everyone who is lawfully employed in Australia is protected by Australian law. Please see the relevant section in this handbook.

Personal circumstances

If you have general or personal circumstances that affect your studies, please discuss the matter with your trainer, who can arrange an appointment with our student support officer. SIA will make every endeavour to make your study experience smooth and easy.

ID cards

SIA will provide you with a student ID card at no additional cost to yourself. This card makes you eligible for a range of discounts. Replacement cards attract an additional cost.

Timetables

You will be given a timetable of each of your units, classes, classrooms and trainers.

Legal services

Students in Australia have many legal rights, regardless whether they are international students or have Australian citizenship or residency.

Here are some useful links to more information.

Support service for students Support services
The QLD ombudsman Ombudsman
Tuition Protection service TPS
Council of International students CISA

 
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Business courses

  • BSB40515 Certificate IV in Business Administration
  • BSB50215 Diploma of Business
  • BSB60215 Advanced Diploma of Business
  • BSB51415 Diploma of Project Management
  • BSB61218 Advanced Diploma of Program Management

Hospitality and cookery courses

  • SIT40516 Certificate IV in Commercial Cookery
  • SIT50416 Diploma of Hospitality Management
  • SIT60316 Advanced Diploma of Hospitality Management

Automotive courses

  • AUR30616 Certificate III in Light Vehicle Mechanical Technology
  • AUR31516 Certificate III in Automotive Diesel Engine Technology
  • AUR40816 Certificate IV in Automotive Mechanical Overhauling
  • AUR50216 Diploma of Automotive Technology

English courses

  • ENG0317 Comprehensive English
  • Comprehensive English Synopsis
  • Comprehensive English course syllabus

Our Company

Skilled Services Australia Pty Ltd
Trading as Skills Institute Australia
ABN 34 150 413 219
RTO 32473
CRICOS 03328G

Email enrol@skills.qld.edu.au
Contact us

Slacks Creek

3431 Pacific Hwy
Slacks Creek QLD 4127
Ph +61 07 3208 3182

Slacks Creek courses

Perth

247 James Street
Northbridge WA 6003
Phone +61 08 9228 8542

Perth courses

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