This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This course is delivered over 62 weeks of full time study at 20 hours per week of scheduled class time at the Skills Institute Australia training facility south of Brisbane and at the fully-equipped training kitchen facility in Mansfield. This includes eight weeks holidays.
|Weeks||Hours per week||Total hours|
This program utilises a blended delivery mode which incorporates face to face delivery, workshops, individual assignments, team based assignments and/or simulated environment. Participants will attend scheduled training sessions delivered in the training facility in Slacks Creek, south of Brisbane, and practical work will be conducted in the fully-equipped kitchen facilities located in Mansfield, Brisbane. Students may also complete practical work requirements at workplaces which fulfil the AQF requirements specified in the individual units.
All students must be at least 18 years of age.
- Satisfactory completion of year 12 or equivalent
- Overseas students require a language proficiency of IELTS 5.5 or equivalent
There are no specific academic prerequisites for any of the units in this course. However, many of the individual units of competency require the following prerequisite unit:
- SITXFSA001 Use hygienic practices for food safety.
To complete this course, it is expected that you will have access to:
- A computer with Windows XP or higher
- DVD-ROM drive
- Media Player
These facilities are available on campus.
All of the learning materials and test books required to complete this course will be provided.
In order to receive this qualification, twenty-eight units must be completed satisfactorily:
- 13 core units
- 15 elective units
|BSBDIV501A||Manage diversity in the workplace|
|BSBMGT515A||Manage operational plan|
|SITXCCS401||Enhance the customer service experience|
|SITXCCS501||Manage quality customer service|
|SITXFIN402||Manage finances within a budget|
|SITXFIN501||Prepare and monitor budgets|
|SITXFSA101||Use hygienic practices for food safety|
|SITXGLC501||Research and comply with regulatory requirements|
|SITXHRM402||Lead and manage people|
|SITXMGT401||Monitor work operations|
|SITXMGT501||Establish and conduct business relationships|
|SITXWHS401||Implement and monitor work health and safety practices|
|BSBCMM401A||Make a presentation|
|BSBRES401A||Analyse and present research information|
|BSBWRT401A||Write complex documents|
|SITHCCC103||Prepare sandwiches *|
|SITHCCC104||Package prepared foodstuffs *|
|SITHCCC201||Produce dishes using basic methods of cookery *|
|SITHCCC202||Produce appetisers and salads *|
|SITHCCC203||Produce stocks, sauces and soups *|
|SITHCCC204||Produce vegetable, fruit, egg and farinaceous dishes *|
|SITHCCC308||Produce cakes, pastries and breads|
|SITHCCC309||Work effectively as a cook *|
|SITXFSA201||Participate in safe food handling practices|
This course provides participants with the skills to obtain the occupational position across various industrial sectors. Job roles and titles vary across these different industry sectors. Possible job titles relevant to this qualification include:
- banquet or function manager
- chef de cuisine
- chef patissier
- executive housekeeper
- front office manager
- gaming manager
- kitchen manager
- motel manager
- restaurant manager
- sous chef
- unit manager (catering operations).
Individuals who successfully complete the Diploma of Hospitality may progress to higher qualifications in hospitality and management.
Recognition of Prior Learning (RPL)
Students who have completed any of the units of study or have practical experience that may be used for recognition of prior learning must contact Skills Institute Australia prior to enrollment.
As this is a competency based program, assessment continues throughout the duration of the course until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed.
Assessment tasks may include
- Written questions and answers
- Case study analysis
- Observation of the learner
- Written and oral questioning
- Written reports
- Simulated role play
- Practical demonstration
Skills Institute Australia has a commitment to providing equity in training for all learners. In particular, ensuring equity in training for women and the elimination of discrimination against female students in vocational education and training is a priority.
Skills Institute Australia encourages all students to pursue their vocational education and achieve their training goals, including students:
- With language, literacy and numeracy problems
- From a non-English speaking background
- With a disability
Our college will identify and access appropriate support services, and ensure the necessary services are provided for participants as required.
For further information, please contact Skills Institute Australia on
1300 0 36765 | 1300 0 ENROL