This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.
This course is delivered over 26 weeks of full time study at 20 hours per week of scheduled class time at the Skills Institute Australia training facility south of Brisbane. This includes three weeks holidays.
|Weeks||Hours per week||Total hours|
This qualification is delivered face-to-face in the classroom. There is a new intake each month.
All students must be at least 18 years of age.
- Satisfactory completion of year 12 or equivalent
- Overseas students require a language proficiency of IELTS 5.5 or equivalent
There are no specific academic prerequisites for any of the units in this course.
To complete this course, it is expected that you will have access to:
- A computer with Windows XP or higher
- DVD-ROM drive
- Media Player
These facilities are available on campus.
All of the learning materials and test books required to complete this course will be provided.
In order to receive this qualification, thirteen units must be completed satisfactorily:
- 2 core units
- 11 elective units
|BSBITU307||Develop keyboarding speed and accuracy|
|BSBWHS201||Contribute to health and safety of self and others|
|BSBADM311||Maintain business resources|
|BSBCMM301||Process customer complaints|
|BSBCUS301||Deliver and monitor a service to customers|
|BSBFIA303||Process accounts payable and receivable|
|BSBITU303||Design and produce text documents|
|BSBITU306||Design and produce business documents|
|BSBITU309||Produce desktop published documents|
|BSBWOR301||Organise personal work priorities and development|
|BSBWRT301||Write simple documents|
This course provides participants with the skills to obtain occupational positions across various industrial sectors. Job roles and titles vary across these different industry sectors. Possible job titles relevant to this qualification include:
- Office assistant
- Personal assistant
- Reception assistant
Individuals who successfully complete the Certificate III in Business Administration may study the Certificate IV in Business Administration.
Recognition of Prior Learning (RPL)
Students who have completed any of the units of study or have practical experience that may be used for recognition of prior learning must contact Skills Institute Australia prior to enrollment.
As this is a competency based program, assessment continues throughout the duration of the course until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed.
Assessment tasks may include
- Written questions and answers
- Case study analysis
- Observation of the learner
- Written and oral questioning
- Written reports
- Simulated role play
Skills Institute Australia has a commitment to providing equity in training for all learners. In particular, ensuring equity in training for women and the elimination of discrimination against female students in vocational education and training is a priority.
Skills Institute Australia encourages all students to pursue their vocational education and achieve their training goals, including students:
- With language, literacy and numeracy problems
- From a non-English speaking background
- With a disability
Our college will identify and access appropriate support services, and ensure the necessary services are provided for participants as required.
For further information, please contact Skills Institute Australia on
1300 0 36765 | 1300 0 ENROL